• Golden Bird Jewels branded authenticate Jewelry Certificate comes with the authenticity of Metal, Moissanite, and Gemstone combination.
• Listed Jewelry comes with a branded Jewelry Certificate on request.
• If you want to get the certificate with your ordered jewelry, then please contact us within 72 hours of your order being placed.
• The certificate is Chargeable.

We offer an alternate shipping address option, (Which customer must have to provide) (Exclude PO box address, Military Address) So kindly confirm with us before shipment of your order.

We can’t ship your valuable Jewelry to Po Box or Military Address. So you can provide us an alternate address for the full fill shipping process.

We daily track your parcel so if we find through tracking that you received your parcel successfully then after whole responsibility will be yours. Before that we take responsibility of your shipment that successfully reach at your home If we track your Jewelry is marked as ship as per tracking number info. We will consider it has been successfully delivered at your address, still you will claim you not got your order you have to contact your local shipping company for clarification in that case we are not responsible for parcel lost or damage.

International recipients are responsible for paying all customs duties and import fees. Golden Bird Jewels is not able to provide estimates or quotations of international import fees.

All Shipments will be shipped through USPS/UPS/EMS/DHL/FEDEX The Tracking comes after 48-72 hours of Parcel ship.

You will get delivery in 07-09 business working days, if you go with the express shipping while placing the order and while giving the final confirmation before the shipment.

We reserve rights to select shipping company for delivery your jewelry

If the buyer holds shipment from their side due to some reasons and after that, the shipping courier does not resume dispatch the parcel timely or may lose or damaged we're not responsible for that because we've already gone through the process and share tracking number so that buyer can track easily on daily basis.

In this case, the receiver has to resolve this by contacting the shipping courier, whichever we use.

We prefer to confirm the shipping address prior to shipping, and after shipment, if the buyer wants to change the address we cannot guarantee to do that. In some cases, we can do that as well for more contact us. .